Issue #100
June 2008

: : New eBook:
The Shortcut Guide to Optimized WAN Application Delivery

: : New Series:
The Business Value of SIP VoIP and Trunking

: : New Chapter:
Roadmap for the Automation Journey

: : New Chapter:
Integrating BSM with ITIL and Six Sigma

: : New Article:
Security Issues to Consider When Using VoIP

: :  IT Compliance in Realtime #4

: :  Unified Communications in Realtime #4

: : Recently Announced Chapters

: : Start Building Your IT Library Today!

: : Receive Chapter Alerts via RSS!

: : Sponsor a Publication!

: : Manage Your Subscription

: : Online version of Realtime Reader

New eBook: The Shortcut Guide to Optimized WAN Application Delivery

Download the first chapter!

The Shortcut Guide to Optimized WAN Application Delivery offers insight into the whys and wherefores, as well as the nuts and bolts involved in optimizing WAN applications to improve the end user experience. Along the way, you will learn about the features and shortcomings of TCP/IP that help to make WAN optimization necessary. By the end, you will be comfortable with the key issues involved in optimizing WAN applications, as well as the tools and techniques used to improve WAN application experience and enhance user perceptions.

Chapter 1: Networking Issues and Complexity Increase as Technology Improves and Speeds Up, written by Ed Tittel, is available at: http://nexus.realtimepublishers.com/SGOWAD.htm

New Chapter: Roadmap for the Automation Journey

Download the newest chapter from The Executive Guide to IT Process Automation!

IT management is a process-driven environment that has become entirely too dependent upon manual interaction. As businesses become more IT enabled, IT managers play an ever-increasing role in the financial viability of operations. Leveraging their knowledge to understand processes before they are automated is vitally important to any organization seeking growth in a highly process-driven economy. Taking this into consideration, Chapter 2 discusses how best to orchestrate the IT infrastructure to meet the needs of the business in order to truly deliver on the promise of IT Process Automation (ITPA).

Chapter 2: Roadmap for the Automation Journey, written by Chad Marshall, is available at: http://nexus.realtimepublishers.com/EGITPA.htm

New Chapter: Integrating BSM with ITIL and Six Sigma

Download the newest chapter from The Definitive Guide to Business Service Management!

The best BSM system in the world adds no value to an organization if its members make no use of the information it provides. Making best use of BSM systems and technology is the central theme in this chapter. Within Chapter 9, we will talk about two frameworks for process and decision making into which BSM provides data – ITL and Six Sigma.

Chapter 9: Integrating BSM with ITIL and Six Sigma, authored by Greg Shields, is available at: http://nexus.realtimepublishers.com/DGBSM.htm

New Article: Security Issues to Consider When Using VoIP

Download the newest article from The Essentials Series: Messaging and Web Security Volume III !

Voice over IP (VoIP) services offer a compelling alternative to traditional telephony services. VoIP provides comparable levels of quality and features but at a fraction of the cost of plain old telephone service (aka POTS). As with any network service, VoIP has security issues to contend with. VoIP is subject to general threats that affect other services, such as Denial of Service (DoS) attacks, as well as more limited range attacks, such as threats to the Session Initiation Protocol (SIP). In this article we explore the security rists you need to consider when using VoIP.

Security Issues to Consider When Using VoIP, written by Dan Sullivan, is available at:
http://www.realtime-websecurity.com/ESMWSv3.asp

Recently Announced Chapters

The Executive Guide to IT Process Automation
Chapter 1: Introduction to IT Process Automation

The Definitive Guide to Building a Windows Server 2008 Infrastructure
Chapter 4: File Servers & Storage Management

Windows Administration in Realtime
Issue #4

IT Compliance in Realtime
Issue #3

The Essentials Series: Messaging and Web Security Volume III
Where to Spend Your Security Budget - Part Two

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