Issue #92
January 2008

: : New Chapter:
Virtualization Software Options

: : New Chapter:
User Experience

: : Realtime Webinar: Best Practices for PC Restoration and Disaster Recovery

: : New Chapter:
IP Telephony Optimization

: : Complete eBook:
The Shortcut Guide to SQL Server Infrastructure Optimization

: : New Chapter:
A Roadmap for Successful ITIL implementation

: : New Chapter:
Evaluating Virtualization Management Solutions

: : Recently Announced Chapters

: : Start Building Your IT Library Today!

: : Receive Chapter Alerts via RSS!

: : Sponsor a Publication!

: : Manage Your Subscription

: : Online version of Realtime Reader

New Chapter: Virtualization Software Options

Download the newest chapter from The Shortcut Guide to Selecting the Right Virtualization Solution!

Taking the hype out of the available virtualization options on the market will help you identify which options work best for your particular environment. Some architectures perform better than others under certain workloads and in certain environments. Chapter 2 attempts to show both the good and the bad of four possible options currently on the market.

Chapter 2: Virtualization Software Options, authored by Greg Shields, is available at: http://nexus.realtimepublishers.com/SGSRVS.htm

New Chapter: User Experience

Download the newest chapter from The Shortcut Guide to Extended Validation SSL Certificates!

A key feature of EV SSL certificates is that they provide detailed information to users about the companies, government agencies, and organizations they do business with. Previous chapters explained the standards EV SSL certificate holders must meet as well as the regulations governing CAs that issue EV SSL certificates. In this chapter, we turn our attention to the benefits of EV SSLs to users.

Chapter 4: User Experience, written by Dan Sullivan, is available at: http://nexus.realtimepublishers.com/SGEVSC.htm

While most organizations depend on information technology to make decisions, keep business moving forward and retain their operational edge, the PC restoration and disaster recovery processes are often neglected. During this webinar, author of The Shortcut Guide to PC Restoration and Disaster Recovery eBook and subject matter expert Mark Scott will discuss best practices associated with protecting, upgrading and restoring the personal computing environments, as well as its data and the keys to its productivity-enhancing configurations. Come see how desktops and laptops can be restored anytime at the push of a button using an automated policy driven process!

Realtime Webiner: Best Practices for PC Restoration and Disaster Recovery
Presenter: Mark Scott
Date/Time: Wednesday, January 23, 2008 - 2:00 PM EST / 11:00 AM PST
Register Here: http://www.webex.com/web-seminars/enroll_event/668689060?sid=RTP0123

New Chapter: IP Telephony Optimization

Download the newest chapter from The Definitive Guide to Successful Deployment of VoIP and IP Telephony!

Optimization is an ongoing process that is required to keep network costs in check and to avoid the demands of the users running ahead of the capabilities and budgets of the network. IPT networks have a tendency to gobble up huge amounts of resources and must be continually managed. Once the network is in place and IP-tone has replaced dial tone, there are a number of steps that can be taken to incorporate improvements. Chapter 7 will discuss the optimization process for the network and its services.

Chapter 7: Optimization, authored by Jim Cavanagh, is available at: http://nexus.realtimepublishers.com/DGSDVIP.htm

New Chapter: A Roadmap for Successful ITIL implementation

Download the newest chapter from The Shortcut Guide to Improving IT Service Support through ITIL!

IT services are an integral part of business processes within most organizations. ITIL provides a collection of best practices for performing effective Service Support processes. All ITIL Service Support processes are linked and, theoretically, are dependent upon each other. As Chapter 5 explores, to be most successful with ITIL implementation, organizations must first identify where their most pressing problems exist within the enterprise, then establish a manageable scope for initially introducing and implementing the Service Support processes into the enterprise. The likely processes for most organizations to implement beneficially will be for Change Management, Problem Management, and Incident Management.

Chapter 5: A Roadmap for Successful ITIL implementation, authored by Rebecca Herold, is available at: http://nexus.realtimepublishers.com/SGITIL.htm

With the proliferation of virtual machine technology, literally dozens of products are available for meeting these needs. The focus of this chapter is on presenting factors that should be considered when evaluating these solutions. I’ll present details related to the overall goals of virtualization management, along with specific features IT organizations should look for in products that will help manage their mixed virtual and physical infrastructures.

Recently Announced Chapters

The Shortcut Guide to Improving IT Service Support through ITIL
Chapter 4: Supporting Compliance through ITIL

The Definitive Guide to Business Service Management
Chapter 4: Implementing BSM

The Shortcut Guide to PC Restoration and Disaster Recovery
Complete eBook

The Essentials Series: Messaging and Web Security Volume Two
New Article: Role of Code Reviews in Application Security

The Definitive Guide to Virtual Platform Management
Chapter 9: Virtualization Management

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